Indian beauty expert Marc Anthony says she has perfected the art for her own hair, a fact that made her the most sought after stylist in the country.
Her success with her latest salon, The House of Hair, has given rise to a new industry: the hair care business.
Anthony, who has worked as a stylist for clients from India to New Zealand, started her own salon in 2014.
“I started out with two clients, two guys, they had very good hair, they did very well with their hair care.
I was working in a private salon in Mumbai and that was a huge success for me,” Anthony told NDTV.”
They went back to India to do it, so I did it with them and I had a salon in Kolkata.
I used to do this for the men and the women, but I also used to take care of their hair,” she said.
But it was her customers, especially her customers from the south, who started to see her for the professional she is.
“You have a lot of men who are looking for that kind of look, and I’m not a celebrity.
I’m a humble person, but what I’ve learned is to do what I do for my clients.
I have no ego, I’ve always been humble.
I always tell people ‘just follow your heart and you will achieve anything’,” Anthony said.
She started working in India in the early 1980s and started her business in the mid-90s.
“The business was quite slow at first, because I was busy, but as I started to get more clients, the business grew,” she recalled.
“As a business I started making money, but there was a problem with the customer service.
I had to change the way I do things,” she added.
She has a client base from all over the world.
Her salon has clients from all walks of life and her clients are always looking for a professional service.
“It’s a different industry, you can’t be a celebrity in the hair business.
You have to be humble and professional.
I’ve learnt to do the best that I can,” Anthony said.”
It’s not easy to earn a living, she said, adding that her clients have to have the “right attitude” and have good intentions.”
For them to do a good job, they have to know that it’s not their fault, it’s the way that I’m working and that’s the kind of client I’m there for.
They are always there for me, and they are always happy,” she explained.”
If they see something that they are not happy with, I give them a positive feedback and I give the client what I think the client wants.
But then the client has to do their own thing,” Anthony added.”
My clientele is a very small group, but they are really happy, they love what I’m doing,” she observed.
Anthony said she tries to make the salon a place where she can teach others how to do things.”
This is my way of sharing my knowledge, my tips, my experiences and what I know.
I am here for my customers, and my customers have to do with their own self-confidence and how they want to live their life.
“To teach other people how to be professional, to teach them how to have a professional life, to educate them to live by your own principles, you have to understand what you want and what you need to get done, and if you don’t get it done, then you can get frustrated,” she told NDtv.